At first, a candidate’s resume is carefully reviewed – we go beyond the photograph attached to it to evaluate each person’s academic background, and sample their writing.

A hopeful may claim to be a living incarnation of Shakespeare, but they would still have to pass an English test to prove their proficiency. What we look for is absolute competence.

Next, we want to know about our candidates’ soft skills, and their voice will tell us so much. How they respond to our questions – mirrors their level of commitment and reliability.

To us, written words speak louder than those spoken: to observe hopefuls’ skills in action and their ability to work under deadlines, we challenge them with an elaborate writing task.

Once on the team, newly selected members continue to build on their success – we closely monitor their performance and encourage them to take on the most complex of tasks.